Terms & Conditions
Terms & Conditions
1. Introduction
These Terms & Conditions ("Terms") govern your access to and use of the website operated by Bayfix ("we", "us", or "our"). By accessing or using our website, submitting an enquiry or lead form, or booking a service where available, you agree to these Terms. If you do not agree, please do not use our website.
These Terms apply in addition to our Privacy Policy, which explains how we handle personal information.
2. Website purpose
Our website provides general information about our business and services and allows you to submit enquiries, request quotes or information, and (where offered) make bookings. Content is provided for general information only unless we expressly agree otherwise in writing.
3. Enquiries, quotes & lead forms
- When you submit a contact form, lead form, or similar enquiry (including via integrated forms such as Fillout), you request that we contact you about your request. You agree to provide accurate and complete information.
- Submitting a form does not guarantee that we will provide a quote, service, or response within any particular timeframe. We may decline or prioritise enquiries at our discretion, subject to applicable law.
- Any estimate or indicative pricing given before a formal written agreement is not binding unless we confirm it in writing.
4. Bookings
If you book an appointment or service through a third-party booking system linked from our website, that booking may be subject to the third party’s terms and policies as well as ours. We are not responsible for failures or acts of the booking provider except where required by law.
5. Marketing communications
Where you have opted in, we may send you newsletters or promotional emails. You may unsubscribe at any time using the link in those emails. We comply with the Spam Act 2003 (Cth) for commercial electronic messages.
6. Third-party services & links
Our website may rely on or link to third-party services (including analytics, advertising, form providers such as Fillout, booking tools, and embedded content). Those services have their own terms and privacy practices. We do not control third-party sites and are not responsible for their content or availability.
7. Intellectual property
Unless otherwise stated, we own or license the content on this website (including text, graphics, logos, and layout). You may view and print pages for personal, non-commercial use. You must not copy, scrape, redistribute, or exploit our content without our prior written consent, except as permitted by law.
8. No professional advice
Information on this website is general in nature and is not professional, legal, financial, or other tailored advice. You should obtain your own advice before relying on website content for important decisions.
9. Limitation of liability
To the maximum extent permitted by law, we exclude liability for loss or damage arising from your use of our website, including from interruptions, errors, or harmful content, except where liability cannot be excluded under the Australian Consumer Law or other applicable legislation.
Where our liability cannot be excluded, it is limited to the maximum extent permitted by law. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
10. Indemnity
You agree to indemnify and hold us harmless against claims, losses, or costs arising from your misuse of our website, breach of these Terms, or violation of third-party rights, except to the extent caused by our negligence or breach.
11. Governing law
These Terms are governed by the laws of Australia. You submit to the non-exclusive jurisdiction of the courts of Australia.
12. Changes
We may update these Terms from time to time. The updated Terms will apply from the time they are posted on this page. Continued use of our website after changes constitutes acceptance of the revised Terms.
13. Contact
For questions about these Terms, please contact:
Bayfix
Email: hello@bayfix.com.au
Phone: 0432 791 040
